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The Effective Team Training Manual
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Item Number: VLLB005
THE EFFECTIVE TEAM TRAINING MANUAL - Proven Strategies, Standards and Procedures to Train Your Team
Previously known as the "Protocol Manuals (5 books)", this revised and updated edition has been condensed into one manual, making it more effective in developing a training manual for all your staff. This interactive and user-friendly manual leads you, step-by-step, through training principles and processes with the intent of developing your own practice's unique and customized training manual. It also allows you to incorporate specific requirements of your staff, the culture of your practice and change and growth in your health care team. The included CD contains the entire Team Training Manual, plus separate templates for practice forms and protocols.
Manual sections include:
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Training Strategies - Defining your practice needs and structuring a training program
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Orientation Training - Defining and training your fundamental practice standards
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Client Care Training - Developing service protocols for all client interactions
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Position Training - Defining the tasks and expectations of each staff member
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Standards Training - Defining standards for communication and patient care
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Logistics Training - Developing protocols for efficient hospital operation
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Medical Training - Developing standards for patient health records and teaching modules to educate staff in your standards of veterinary care
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Ancillary Training - Training modules for boarding and grooming
"In this manual, we provide you with a model for developing efficient and effective training systems. Your challenge is to be innovative and to make your Practice Training Manual even better. Inspire your team to become the best veterinary practice ever!"
Jim Stowe, DVM
Lifelearn's practice license allows all team members to use the program and collect CE. |
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