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Minding Your Business

Price: $49.95
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Item Number: DLNZ101
Table of Contents:
  • Bring 'Em Back to the Fold
  • What Do Customers Want?
  • Where Did They Go?
  • The Real World, Part 1
  • The Real World, Part 2
  • The Real World, Part 3
  • The Real World, Part 4
  • Mind Your Adjacencies
  • Hiring Your Coach
  • Repairing a Service Dept
  • CSI Scores Tell the Future
  • Whatever It Takes
  • Higher Standards
  • Make Hiring an Event
  • Take Fall by Storm
  • Time to Join Forces
  • First Impressions

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